Refund policy

Direct Policy Statement
Due to the perishable nature of coffee, we cannot accept returns on any coffee bags once they leave our facility. This policy ensures strict compliance with food safety regulations and guarantees the health of our customers. [1]
Coffee Policy (Whole Bean & Ground)
  • No Returns: We do not accept physical returns of roasted coffee.
  • Incorrect Orders: We replace coffee sent in error at zero cost to you.
  • Transit Damage: We replace or refund coffee damaged during shipping.
  • Taste Preferences: We do not offer refunds if you dislike the flavor profile